Write to us
What to write about
- Access to the course — how to sign in, or how to get back into the learner app.
- Your account and your progress — correcting a detail, or asking for the record to be removed.
- The course itself — a question about what a module teaches.
- Payments — a receipt, or a question about what you have paid for.
What happens next
We read every message and answer in the order they arrive. If a question is about your learning, the academy staff can also see how far you have got in the learner app, which usually makes the answer quicker.